Director Strategic Outreach & Recruitment - Undergraduate Admissions
University of Tennessee, Knoxville
Knoxville, TN
Full-time
Education
Posted on April 11, 2024
Undergraduate Admissions
Division of Enrollment Management
University of Tennessee, Knoxville
The Office of Undergraduate Admissions at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Director of Strategic Outreach and Recruitment position. This remote position will be located within the state of Tennessee. We are seeking candidates who can contribute in meaningful ways to enhancing the accessibility of higher education, fostering a diverse and inclusive academic environment, improving the recruitment and graduation of our students.
Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.
The Position:
As a member of the Undergraduate Admissions Leadership team, this position will report directly to the Associate Vice Provost for Enrollment Management and Executive Director for Undergraduate Admissions (AVP) and will develop, lead, execute, and measure a comprehensive recruitment strategy for diversity recruitment for the University. The director will ensure diversity recruitment goals are met and contribute positively to overall enrollment goals for the University. This position will work both internally and externally on strategy development and goal setting as appropriate and necessary within the larger undergraduate enrollment goals for the University and will play a vital role in the ongoing development/calibration of UTK’s five-year strategic enrollment plan. Will serve as a key liaison with all academic and administrative offices to assist in the recruitment of students from diverse backgrounds. This position will strategically focus on diversity efforts in the broadest sense (cultural, ethnic, first-gen, geographic, racial, religious, rural, socioeconomic, etc.). Will establish a community partnership strategy that is focused on working with community-based organizations and early access program in support of growing enrollment of students from underrepresented groups. Lead the Strategic Outreach and Recruitment Team to include an associate director, assistant director, and their respective teams. This position will reside in the state of Tennessee.
Qualifications :
Required Education and Experience:
Bachelor’s degree-
• A minimum five (5) years of progressively responsible work experience including three (3) years of experience in higher education or related field (high school counseling, recruitment, sales, or marketing) overseeing recruitment management functions as well as hiring, coaching, and managing a team.
• Strategic planning experience (examples include territory management, report building and maintenance, and the use of data driven decision making for planning and strategy development)
• Leadership & managerial experience – specifically leading a team of staff, motivating top performance, encouraging creativity, reinforcing organizational and institutional vision as team contributes to broad department and university goals.
• Demonstrated experience in relationship building and territory management.
Preferred Education and Experience:
Master’s degree-
• Five (5) or more years of progressively responsible leadership experience in higher education overseeing recruitment management functions as well as hiring, coaching, and managing a team.
• Experience using CRM's, enterprise databases, web-based content management systems.
Required Knowledge, Skills, and Abilities:
• Must be adaptable, strategic, analytical, creative problem solver, and organized self-starter who is able to think unconventionally.
• Knowledge of enrollment management operations including transfer recruitment, admissions, and the enrollment cycle.
• Ability to deliver polished results.
• Highly developed communication, organization, and presentation skills. Ability to meet critical deadlines, effectively collaborate with campus personnel.
• Ability to provide proactive solutions to complex recruitment challenges.
• Must handle confidential information in a discreet manner.
• Proven ability to supervise a team and evaluate the work of others.
• Ability to communicate and work with a variety of people of varying backgrounds; ability to counsel students and their families.
• Excellent computer skills, including MS Office proficiency.
• Ability to adapt to changing technologies, processes and procedures.
• Ability to multi-task and prioritize a wide variety of job duties based on business value.
Preferred Knowledge, Skills, and Abilities:
• Experience working with underrepresented populations.
• Working knowledge of CRM lead/prospect management systems.
• Knowledge of the University of Tennessee, Knoxville policies, procedures, and processes.
The Division
The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.
The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor’s Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.
The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals, and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains, and a day’s drive to Memphis, Chicago, and Washington D.C.
For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.
