Learning Commons Associate - Supplemental Instruction
Tarrant County College District
Fort Worth, TX
Full-time
Education
Posted on April 13, 2024
Please view posting details below. To apply to this posting, please click the link above.
Position Information
Job Title
Learning Commons Associate - Supplemental Instruction
Posting Number
P003523
Position Type
Temporary
Position Status
Part Time
Grant Funded
No
Grant Funding Source
N/A
Category
Instructional Support
Class Code
55
Starting Pay
$16.55
Department
CN Supplemental Instruction
Job Summary
Reporting to the Learning Commons Managing Associate – Supplemental Instruction, the Learning Commons Associate – Supplemental Instruction will provide front-line customer service to students, employees, and the public at the College. The incumbent is responsible for cross-training in multiple areas and will be able to assist with clerical, customer service, learning lab, library, and other professional duties throughout the Learning Commons.
Primary Duties and Responsibilities
Essential Performance Requirements*
- Provides guidance to students, faculty, staff, and the community on the relevant resources to meet their needs
- Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, including appointment scheduling, calendar management, and email/phone communication
- Monitors the Learning Commons to ensure user behavior policies are followed
- Answers questions about the Learning Commons and its resources and services
- Inventories, orders, and checks in materials and supplies and ensures that good safety, housekeeping, and security practices are adhered to at all times
Library
- Serves as a resource for identifying sources of requested information for learning, research, and engagement
- Makes resources and other tools available to students, faculty, and staff, including library materials, multimedia equipment, laptops, and other technology
- Assists patrons with questions regarding technology, computer hardware and software
- Answers questions, troubleshoots, and resolves technical issues related to printers, copiers, and scanners
- Assists patrons in person and via telephone, by answering their questions or referring them to the appropriate person, department or service desk
- Updates and maintains maker space hardware and software, which may include but is not limited to 3D printers, microscopes, iPads, AV equipment, tracking software, calculators, and graphic design/video editing software
- Provides check-in and check-out services as well as properly shelving library materials
- Responsible for Library website content review, creation, and maintenance
- Provides tutoring assistance to students in order to enhance learning and increase academic success
- Provides students with appropriate handouts and educational materials as needed
- Provides academic coaching/mentoring to current students in need of additional academic support and study strategies
- Prepares and puts in place equipment scheduled for use during laboratory teaching sessions
- Teaches basic certification, safety, and training courses covering all lab equipment
- Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
- Supports the values of the College: diversity, teaching excellence, student success, innovation, and creativity and service to the College
- Supports the mission, values and 3 goals and 8 principles of the College
Works under the general supervision of the Learning Commons Managing Associate – Supplemental Instruction
*Performs other related tasks as required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
- High school diploma or General Educational Development (GED)
- Must have access to reliable internet
- Any completed college level course work
- Completed coursework in the position-supported discipline
- Ability to work effectively in a collaborative environment and setting
- Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
- Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
- Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables
- Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software
- Skilled in excellent customer service and interpersonal skills
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary
This posting will be utilized to fill multiple opportunities within the Supplemental Instruction department on the Connect campus.
This is a part-time temporary position, with a maximum of 19.5 hrs. per week. Flexibility is required as part-time work schedules may vary based on individual campus/departmental needs including evenings and weekends.
This posting will be remote with the incumbent needing to come on campus as needed. Must be a Texas resident.
Posted
11/27/2023
Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact
Jacqueline Garcia Munoz
*
jacqueline.garciamunoz@tccd.edu
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter
- Unofficial Transcripts
- Certification / License
Required fields are indicated with an asterisk (*).
- * Please select the highest level of education you have completed.
- High School Diploma / GED
- 60 or more College Credit Hours
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- None of the above
- * Please describe the college level course work that you have completed.
(Open Ended Question) - * Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question) - * How many years of working experience do you have related to the Essential Performance Requirements?
- None
- Less than 1 year of experience
- 1 year of experience
- 2 years of experience
- 3 years of experience
- 4 years of experience
- 5 or more years of experience
- * Please describe your experience (responses are used to determine eligibility).
(Open Ended Question) - * Are you currently a Texas Resident?
- Yes
- No
- Relocating to Texas prior to hire
- * Do you have access to a workspace with reliable internet?
- Yes
- No
- * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
- Advanced
- Intermediate
- Beginner
- None
- * How would you rate your experience with web-based software?
- Advanced
- Intermediate
- Beginner
- None
- * How long have you been in your current role with TCC?
- Less than 6 months
- More than 6 months
- I am not a current TCC employee
- I am a current TCC student employee
