Assistant General Manager

• Maintain a distribution process that is professional and safe for all patients and in compliance to federal and state guidelines. Greet patients when entering the retail store with compassion and professionalism. 
• Accurately enter patient information into our database system and verify eligibility for purchase. 
• Provide exceptional customer service - always going the extra mile. 
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. 
• Work with a diverse group of personalities - employees and patients. 
• Possess excellent skills in mathematics. 
• Be extremely organized, efficient, and a good manager of time & resources. 
• Navigate Windows, and multiple applications quickly, using shortcut keys and expert typing skills. 
• Manage the Patient Check-In process – upholding exceptional recordkeeping of patient profiles, ensuring the accurate and timely input of all required patient information. 
• Manage the maintenance of the retail store Sales Floor and Staff Breakroom. Ensure all areas are clean, well-stocked, and excess supplies are organized.  
• Conduct opening/closing inventory counts of all retail store products as needed.  
• Work cohesively as part of family/team environment. 

• Work on special projects and assignments designated by management. 
• Gathering and processing necessary information with detailed verification. Dispense medical marijuana to patients, entering each sale into the POS system and ensuring the retail store area is clean and organized. 
• Ensure all stored marijuana is accounted for and the retail store has adequate amounts of medical marijuana products for day-to-day operations. 
• Trained to oversee the day-to-day operations in the absence of the Store Manager. Assumption of those duties would include financials, physical inventory, storage of marijuana, leading a team of employees, and overseeing the cleanliness & organization of the retail store. 
• Manage and upkeep the dispensary floor; this includes displays both physical and digital, managing the cleaning and upkeep procedures to ensure all touch points have been cleaned and sanitized.  
• Manage the ordering & upkeep of non-cannabis involved inventory. Maintains stock of daily supplies.  
• Answer telephone and email inquiries. 
• Knowledge of solid and liquid dosage medications and topicals dispensed. Explain treatment procedures and use of product. 
• Greet customers and help them locate merchandise. 
• Unpack, sort, count and label merchandise, including items requiring special handling or refrigeration. 
• Prepare labels by typing or operating a computer and printer. 
• Receive store and inventory supplies, notifying management when levels are low. 

• Marijuana knowledge strongly preferred. 
• Must be over 21 years of age. 
• Can legally work in the United States - all documentation required 
• Applicant must consent to a criminal background check 
• Must have a valid State-Issued ID or U.S. Passport 
• Must be able to occasionally lift 50+ pounds 
• Must be able to either sit or stand for long periods of time 

• Must have reliable transportation 
• Must have no scheduling restrictions. 
• Employment offers are contingent upon successful completion of all pre-employment background checks.  
• Demonstrate ability to support customers with knowledge and customer service. 
• Adhere to confidentiality standards 
• Follows/Acknowledges the strictest Federal and State Guidelines. 
• Understands the process of distribution and purpose of services. 
• Communicates effectively. 
• Strives for Excellence. 
• Provide a positive example of professionalism and exceptional work ethics throughout the corporation. 
• Perform other duties as required to successfully meet department and company goals and objectives. 

Education 

• 2 year degree preferred, Minimum High School Diploma or G.E.D equivalent required. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice