Self-Storage Assistant Manager
Self-Storage Assistant Manager Job Summary
This is an excellent opportunity for a hard working, self motivated individual. The Assistant Manager will be responsible for all day-to-day operations of the facility, creating a friendly and welcoming environment for our customers, identifying and meeting their storage needs, and providing them with a personal storage experience. We are looking for an individual who embodies our core values of honesty, integrity, and excellence, and who is excited by the opportunity to serve customers.
Qualifications
- Valid state driver’s license and reliable transportation
- A highschool diploma or GED minimum requirement
- Pass an alcohol/drug screening and background check
- Customer service experience
- Strong administrative and organizational skills
- Able to learn new software quickly and proficiently
- Work and solve problems independently without direct supervision
- Lift 50lbs, operate large storage doors,
- Exemplify our core values of honesty, integrity, excellence
Responsibilities
- Engage with customers to identify storage needs, provide excellent customer service, give tours of the facility, explain services and products offered, and make unit recommendations
- Answer all calls and emails in a timely and professional manner
- Lease and vacate units and perform all day-to-day operations of the facility
- Perform daily property inspections and general maintenance of facility and office including contacting vendors for larger work orders and maintenance issues
- Maintain a clean office, facility, and grounds to ensure the space is professional and inviting
- Clean out vacated units and prepare them for the next customer
- Collect and process all payments and contact any delinquent accounts
- Assess inventory and restock supplies regularly
- Communicate with manager regularly
- Stay up to date on the local market trends and competition
- Drive and park moving truck
Benefits
- Hourly Position: $20-$28/hour depending on qualifications
- Part time position: 1-2 days/week 9:30-5:30 with some variability as well as a full 2-3 weeks to cover Manager’s vacation time
- Monthly incentive bonuses