Customer Care Technician
Garman Builders, Inc., a name that is synonymous with award-winning design, superior construction, and exceptional workmanship, is hiring! Family owned and locally operated in Central Pennsylvania since 1972, Garman provides a gateway to upward success, team and community connection, and building a future with a trustworthy, well-established residential construction company.
The Customer Care Technician provides excellent customer experience by addressing various home repair items reliably, courteously and professionally. Responsibilities include:
- Troubleshoot general household issues
- Complete basic home repairs (including carpentry, hardwood flooring, drywall, and paint) efficiently and effectively
- Diagnose and fix sources of leaks in roofs, windows, bathrooms, etc.
- Continually develop homeowner rapport
The successful candidate will be able to communicate with homeowners and Trade Partners with empathy and discretion while diffusing emotional situations in a professional manner. Requirements include:
- Minimum 10 years varied construction experience
- High school degree or equivalent preferred
- Strong attention to detail
- Be able to perform physically active construction duties involved in home repairs
- Have a valid PA driver's license
Salary Range: $65,000 to $80,000 annually
EXCELLENT BENEFITS:
- Company Vehicle
- Competitive Wages
- Profit Sharing
- 401K with Company Match
- Paid Holidays, Vacation & Personal Time
- Health Insurance
- Health Savings Account Option with Company Contribution
- Vision Value Plan
- Voluntary Dental Insurance
- Voluntary Life/AD&D Insurance
- Supplemental Insurance through Aflac
- Wellness Benefits
- Employee Assistance Program
- Incentivized Learning Opportunities
- Working Advantage Discount Program
- Additional Team Member Discounts
All inquiries are kept confidential.