Senior Property Adjuster
Senior Property Adjuster - Tulsa, OK
Investigates and evaluates losses while developing a plan of action to bring claims to proper resolution in a timely manner.
•Investigate and determine coverage of loss onsite and adjusts all elements of Property Loss claims of moderate-high severity.
•Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
•Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
•Demonstrates understanding of building construction principles and codes.
•Strong knowledge of claims handling procedures, and a full working knowledge of claims operations and procedures.
•Ability to provide exceptional customer service experience.
•Strong and effective negotiation skills.
•Ability to effectively and independently manage workload while exhibiting good judgment.
•Ability to obtain and maintain proper licensing as required.
•All other duties as assigned
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
•Ability to understand and follow oral and/or written policies, procedures and instructions
•Ability to perform a wide variety of duties and responsibilities with accuracy and speed, while meeting time-sensitive deadlines
•Ability to conduct investigations in multi-party situations
•Strong written and communication skills; interpersonal skills; computer skills with the ability to work with multi-faceted systems; and analytical skills.
•Ability to prepare and present accurate, reliable and factual reports with recommendations
•Thorough knowledge of current principles and practices associated with claims investigations, adjustment and related practices
•Ability to handle confidential information
•Ability and willingness to learn quickly and utilize new skills as a result of rapidly changing information and/or technology
•Ability to use standard or customized software applications appropriate to assigned tasks
•Proficient knowledge and expertise in utilizing Xactimate Program
Should have 5-7 years' experience in handling property and casualty claims. A college degree or equivalent business experience needed.