Systems Administrator
Systems Administrator
Position Type: Full-Time/Regular
About us
Certilytics offers a suite of innovative analytic solutions including Big Data Services, Total Population Health Management, Financial Risk Intelligence and Customized Prediction Models. These solutions are configured upon our open source Hadoop Platform, with the underlying philosophy of providing analytics as a service and moving beyond predictions to deliver actionable intelligence.
Our team represents a dynamic infusion of multi-discipline which includes actuarial, data and behavioral scientists, IT engineers, software developers, nurse clinicians, as well as experts in public health and the health insurance industry. Certilytics has extensive experience working with a diverse set of customers including large self-insured employers, health plans, pharmacy benefit managers, government programs, care management companies and health systems. These relationships with various data providers and customers allows for rapid data ingestion, validation and enrichment as well as streamlined delivery of analytic dashboards, outputs and visualizations to our customers.
Our unique approach allows for the development of the most accurate financial, clinical and behavioral models in the industry.
The Systems Administrator is responsible for maintaining and troubleshooting server, network and end-user systems and applications. Successful candidates for this role will have at least three of years of administrating both Windows and Linux systems, applications and environments.
- They will be quick to learn, willing to help out within the team and across other teams, be flexible and willing to see projects through to completion.
- Maintain and troubleshoot server and network systems, including off-hours support.
- Provide technical support to customers for server and application provided services.
- Monitor the server & network environment, including, but not limited to, availability, threshold alarms, backups, security advisories, and take actions as necessary.
- Install, configure and test hardware and software server products, as necessary to provide services to internal and external customers.
- Follow applicable processes and policies surrounding systems management; including change control, documented procedures, knowledge base entries, standards/specifications, etc.
- generate technical documentation for use by other technical staff using the Microsoft Office suite of tools (Word, Excel, Visio, Project, etc.)
- Maintain OS versions on existing network devices
- Understanding of and ability to troubleshoot connectivity issues related to the LAN/MAN/WAN.
- Deploy, support, and troubleshoot Telecommuter users - Upgrade network & server environment hardware and software, including working with users for a smooth transition.
- Provide input on technical solutions for customer products, issues, or problems.
- Work with other staff in project teams.
- Recommend to management ways in which the desktop/laptop and server services environment could be improved.
- On an as needed basis provide project management support for data center infrastructure projects
- Other duties as assigned.
Required Skills
- Bachelor’s degree with a technical major; such as, Engineering or Computer Science or equivalent work experience.
- Minimum of three years of experience working as a System Administrator and/or Network Administrator in the appropriate area of expertise (Windows, Linux or Network).
- Must have extensive knowledge in at least three of the following server technical areas: Citrix Servers, Active Directory, Microsoft Internet Information Services, Apache/Nginx Administration, Storage Management, Exchange Server, VMware ESX,
- Enterprise Backup/Restore, Linux Administration, Linux Scripting, Altiris (or other alternative patch, software and compliance applications).
- Experience with troubleshooting Firewall, DMZ, and VPN design and management. - Experience with Load Balancers and/or Traffic Managers. - Proficient skills with MS Office applications; such as, Excel, PowerPoint, Word, Visio, Access, and Project.
- Project operations experience.
- Excellent verbal and written communication skills.
- Ability to work well with others.
- Must be detail oriented.
- Excellent problem solving skills.
- Must have flexibility in work schedule in order to provide off-hours support.