Mail Processing Specialist / Data Entry Clerk

Capps Ministries   Broken Arrow, OK   Full-time     Administration / Clerical
Posted on September 19, 2022
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Mail Processing Specialist / Data Entry Clerk

 

Are you a faithful, trustworthy person looking for a job with a purpose?

Would you like to be a part of a compassionate team who prayerfully and accurately responds to partner communications?  

Your ability to focus and attention to detail can make a difference to our team and minister to our partners. Accurate database entry enables us to respond to our partners in the highest manner possible, putting the Word of God to work in their lives. Bookkeeping or accounting experience is a plus.

We want to see you succeed, so if this is a good fit for you, come grow with us. 

Overview

Under minimal supervision, processes all types of incoming mail. Accurately responds and manages responses to Partners of Capps Ministries utilizing CRM computer software FileMaker and Shopify.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Accurately adds, researches, updates and verifies Partner account information
  • Accurately processes contributions from check, money order, charge card and cash
  • Responds appropriately to Partner requests and orders for offers and materials
  • Records accurately and responds appropriately to praise reports and testimonies from Partners and Friends
  • Responsible to manage and maintain accounts in minimum of 2 systems while working in multiple browser windows simultaneously
  • Consistently meets required standards for processing mail items while retaining low error rates
  • Keeps current on policies, procedures, computer upgrades and system changes
  • Keeps confidential the content of partner mail following departmental and privacy guidelines
  • Actively contributes to a strife free working environment at Capps Ministries by maintaining a positive disposition
  • Other duties or special projects as assigned

JOB REQUIREMENTS:

Education and Experience:

  • High School graduate or equivalent
  • Some accounting knowledge preferred

Knowledge, Skills, and Abilities:

  • Must be detail oriented and able to maintain focus
  • Must have excellent reading comprehension and discernment including cursive and handwriting
  • Proficient computer, 10-key, and typing skills
  • Working knowledge of MS Office Suites especially Excel and Word
  • Strong organizational and communication skills
  • General knowledge of Capps Ministries products
  • Good command of the English language
  • Bilingual (Spanish) abilities are a plus

EQUIPMENT TO BE USED:

  • Personal Computer
  • High Speed Letter Opener
  • Check Scanner

TYPICAL PHYSICAL DEMANDS:

  • Able to lift 30 pounds
  • Able to sit at workstation for extended periods of time
  • Able to perform other Data Entry task as assigned
  • Able to work overtime on an “as needed” basis
  • Must work a scheduled shift: M-F, 8:30-4:30

TYPICAL MENTAL DEMANDS:

  • Able to maintain focus during extended periods of repetitious data entry
  • Task and goal oriented
  • Able to grasp and apply new ideas
  • Adapt well to changing work situations
  • Must maintain a high level of confidentiality

WORKING CONDITIONS:

  • Secure work environment

OTHER:

  • Born again believer and must adhere to the doctrines of Capps Ministries
  • Must work well with others as a team
  • Must maintain a good attendance record
  • Because of the wide range of personal contact with ministry leaders within and outside the organization, this position requires considerable diplomacy, maturity, and excellent communication skills
  • Ability to work with people of all cultures